Interviewed on 8 Nov 05
Leigh Jones, Head of Sales/Support Operations
AC-Webhosting offers a range of packages to suite you with a great support team! - Need help, don't fear! Our experienced and friendly staff will be glad to help! Our services are very well priced, and you WILL be supported around the clock!! AC-Webhosting has INSTANT account activation, which means as soon as a payment is received via paypal, your account will be created automaticaly!
What unique selling points do you offer?
Our prices are unbelivably low, And include alot of features which make our clients happy.
Describe the services you offer?
I quote from Google Define Tool: "A Web hosting company is a company that specialises in hosting Web sites for other companies on their computers."
Thats just what we do, And more.
Describe your target market?
Our target market used to be aimed at Teenages hosting personal websites for themselves, But with a whole new turn of things, AC Webhosting is getting itself on the Hosting Ladder and offering its service to anyone on the planet.
How is your company planning for the future?
In 5 years, I believe AC Webhosting will be going stronger than ever. We are currently doing a series of direct advertising and co-working with Companies, Schools, and Personal Website owners to develop our client sales. We undergoing negotiations with them to provide them with a very cheap host, but also reliable for whenever they need it.
What benefits can you offer your customers?
Why? Because simply, AC Webhosting has cheap, relalible plans to suit everyone. Even if there isnt one on the main page, We can make one up especially to suit there needs, and to there budget.
How do you support your customers?
Our support services are top class. 2005 has meant a total update of AC Webhosting's support services and we are happy to say we have met our set targets. We now have support staff on call practically 24/7 and we have systems in place to make sure your call is logged and all operators can see the problems you experienced & your details (all encrypted)
We have support availible on our phone lines, text, MSN Messenger, Email, Support Ticket service, and Internet Telephony, Skype.
